Welcome to the Excellence Prestige Tours FAQ section.

Here you will find answers to the most common and frequently asked questions about our services, fleet, and personalized tours. We are committed to providing exceptional service at every stage of your experience with us, ensuring that your transportation in Portugal is comfortable, safe, and punctual. If you have any further questions, we are available 24/7 to help you plan your trip with maximum peace of mind and convenience.

Excellence Prestige Tours is a leading company specializing in passenger transportation, offering a wide range of services, including transfers, personalized tours, and private drivers with modern, comfortable vehicles. Our mission is to provide exceptional service focused on safety, punctuality, and comfort for our clients, supported by a skilled and dedicated team. With 18 years of experience in the tourism and transportation sectors, we cater to diverse customer profiles and needs, whether for corporate travel, leisure, special events, or group outings. Our unwavering commitment to quality makes Excellence Prestige tours service is a trusted and distinguished choice in Portugal and beyond.

We offer a variety of themed and regional tours tailored to different interests and preferences. Our Featured Tours include the charming Lisbon by Night and visits to historic sites like Tomar, known for its Templar heritage, and the magnificent Queluz Palace. For more specific experiences, our Specialized Routes cover themes like Masonic, revealing the fascinating history of secret societies; Religious, exploring sacred sites; and Golf, guiding sports enthusiasts to top-quality courses. Each tour is meticulously planned to ensure a unique and enriching experience for all participants.

Our diverse fleet caters to groups of various sizes, ensuring comfort on every journey. We offer high-quality vehicles like the Mercedes E-Class, which seats up to four passengers and is ideal for executive transfers. For medium groups, we have the Mercedes Vito and Sprinter, seating up to eight and fifteen passengers, respectively.  Each vehicle is meticulously maintained and fully equipped, prioritizing safety and comfort to ensure a pleasant and smooth journey for all passengers.

Our tours are designed to offer a comfortable and enjoyable experience, with several conveniences for our passengers. We provide bottled water to keep you hydrated and onboard Wi-Fi, allowing you to share special moments in real time or simply relax and browse as you travel. On days with uncertain weather, umbrellas are available when needed, ensuring you’re prepared for any situation. Additionally, our 24-hour support is always ready to answer questions and meet your needs. Please note that entry fees to monuments and meals are not included, allowing you to make personal choices during the experience.

Yes, we provide specialized transport for golf events, meeting the specific needs of golfers and event participants. Our team prioritizes punctuality, ensuring you arrive at your destination on time without worries. Our vehicles are carefully equipped to transport golf equipment, ensuring your clubs, bags, and accessories arrive in perfect condition. We offer a diverse fleet suitable for different group sizes, from individual transport to larger groups. By choosing our services, you can relax and focus on what truly matters: enjoying your day on the golf course and performing at your best. We are committed to delivering an exceptional transport experience.

You can book directly online, or contact us through our online form, a quick and convenient way to request our services. When filling out the form, please provide your name, email, and phone number for easy communication. It’s also essential to specify the date, time, and number of passengers in your group. These details allow us to arrange everything according to your needs, ensuring a personalized and efficient experience. Our team is ready to answer any questions and assist as needed. Don’t hesitate to reach out—we’re here to help!

For more information and reservations, please contact us through the ‘Contacts‘ section on our website. Our team is here to assist with your questions and ensure you have the best experience with our services. If you have specific inquiries about our tours, transfers, or personalized services, don’t hesitate to reach out. We provide prompt assistance, answering your questions and guiding you through the booking process. Your satisfaction is our priority, and we look forward to making your experience with us memorable.

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